Perspectives on communications strategy, thought leadership and the evolving media landscape.

Kraig Smith Kraig Smith

How Public Relations Has Changed Over the Last 15 Years

Now 15 years into business, PR Return has observed many changes in the industry and the world at large. Like any industry experiencing disruption, PR pros must keep a pulse of where the industry is headed, adapt to new technologies and be ready to roll with the changing landscape.

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PR Services, About PR Return Kraig Smith PR Services, About PR Return Kraig Smith

Throwback Thursday – PR Return Celebrates 15 Years

Fifteen years ago this week, PR Return proudly opened for business. After a few stints at PR firms large and small, Founder Kraig Smith proudly assembled a team of two, leased a tiny office in Chicago’s West Town neighborhood and welcomed a handful of technology-focused clients. What we lacked in gray hair, we more than compensated for in enthusiasm, eagerness to build brands, a laser focus on results and an unwavering commitment to do great work.

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Commentary Kraig Smith Commentary Kraig Smith

Lessons in Communication from the B1G

The Big Ten Conference (B1G) recently cancelled fall sports. What the announcement of the cancellation lacked was any sort of transparent communication about the reasoning behind the decision. Predictably, this led to confusion, outrage and backlash.

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Kraig Smith Kraig Smith

Cannabis’ PR Problems & Your Brand Solutions

Cannabis is no stranger to bad PR; its negative portrayal has been a catalyst for social inequity, economic issues and countless other problems. So, how can PR professionals help businesses within the cannabis industry move beyond serious stigmas, spotty legality and a long-standing fight for and against Schedule I classification?

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Data Talks (and builds brand recognition)

Companies that possess the right data on timely trends people want to know about can apply some meaningful analysis to generate insights which can provide the backbone for an effective media relations campaign.

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Solve Problems with Substance - not Spin

The best PR results happen when organizations do good things - not just say good things. I was recently reminded of this fundamental rule of public relations by an intriguing Popular Mechanics article that published today, "A Billboard That Condenses Water From Humidity."

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